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How ERinfoPro Benefits the Community

ERinfoPro provides communities with better healthcare than ever before

Key takeaways: 

  • The absence of records on allergies, medications, and medical conditions prevents first responders from providing victims with safe and appropriate care.
  • Without emergency contact details, healthcare providers cannot reach parents or guardians to permit care for minors or adult dependents.
  • ERinfoPro uses facial recognition to identify patients and victims.
  • Communities benefit from better healthcare, including the underserved. In mass casualty incidents or natural disasters, ErinfoPro drastically reduces the time spent trying to identify victims and locate their families.

ERinfoPro improves patient care and death rates for the most vulnerable populations. Its facial recognition technology gives first responders and emergency room staff the ability to identify patients, their emergency contacts, and their pre-existing conditions in a traumatic situation. 

Immediate access to these critical details allows healthcare professionals to administer care to victims fast, which improves outcomes across the board, including for high-frequency patients, people in underserved communities, and victims of mass casualties and natural disasters. 

ERInfoPro is a game-changer in emergency victim identification. We look at how it saves lives and benefits the community.  

Unidentified victims

People forget their IDs when they leave their homes all the time. They go on jogs or bicycle rides. They run to the store with a little cash and no wallet. Vulnerable populations such as children, the elderly, cognitively-impaired people, and those struggling with addiction are even more likely to move around without identifying documents. 

A vehicle accident or medical emergency can land these unidentified victims in front of first responders who are blind to their medical conditions, medications, or allergies, without patient ID. At the hospital, staff won’t be able to identify these patients if they are not wearing a medical ID bracelet or the like.  

At best, playing detective to identify unconscious or non-communicative victims delays care, and at worst, it prevents patients from receiving the proper treatment.  

Mass casualties and natural disasters

Dealing with one unidentified patient is challenging enough for a first responder or a hospital, but the situation is amplified in the chaos of mass casualties and natural disasters. Dealing with the surge in activity after a mass casualty or disaster takes considerable resources, which become even more strained when the victims are unresponsive and unidentifiable. 

Take the Las Vegas mass shooting in October 2017. Many of the victims at the concert were not carrying IDs because they had digital wristbands that could be scanned at the event’s food and drink booths, but the hospitals had no technology in place to read these bands.

As a result, hospital staff desperately tried to treat hundreds of unidentified patients. The right technology instantly eliminates dangerous bottlenecks like these. 

John Doe errors

Hospitals have historically labeled unidentified male patients as John Doe and females as Jane Doe, but these seemingly harmless monikers are associated with high rates of critical illnesses and mortality

In some cases, unidentified patients have errors in their medical records. Laboratory studies, radiographic imaging, and blood samples get linked to the wrong patient or not included in the patient’s file. Typically, unidentified patients are identified within 24 hours after arriving, but a lot can happen in this critical treatment window. 

Delayed treatment

Due to privacy laws, hospitals often have their hands tied when talking to people who call looking for lost loved ones and they also must work through dozens of steps when they admit unidentified patients. Both of these time-consuming processes delay care for patients.  

The Joint Commission’s Office of Quality and Safety looked at deadly or very serious events related to delays in treatment for four years and they found that of 522 events related to delays in treatment, 415 resulted in patient death, 77 lead to permanent losses in function, and 24 required extra care or a longer stay. The bottom line is that delays in care lead to death. 

Medical mistakes are also the third highest cause of death in the United States, and when medical providers don’t have correct information about a patient’s needs, they become even more likely to make unnecessary errors.  

Saving lives with quick, efficient access to information

With ERinfoPro, first responders and ER staff don’t have to rifle through a victim’s pockets, looking for clues to their identity. They don’t have to wait helplessly, unable to treat a child when they cannot find their parents. They don’t have to work in the dark, unaware of a victim’s allergies or medical background. 

Instead, they can quickly and easily take a victim’s picture and get instant access to their emergency contacts and medical history. This information improves patient outcomes, reduces errors, saves time, and saves lives. 

Every year, one million people who are unconscious or unable to speak arrive at the emergency room. Right now, doctors are limited in how they can treat these patients, and sometimes, they die without their families knowing. 
ERinfoPro stops these errors and provides medical workers anywhere, anytime access to emergency contacts, medical conditions, medications, pandemic status, and healthcare directives. You can protect yourself and your loved ones – sign up for ERinfoPro today or contact us to learn more.